The Practice is aware there have been some difficulties with the telephone system recently, we have been reviewing this and a new telephone provider has been sought. Please bear with us whilst we undergo the improvements.
The Practice is promoting its Text Messaging Service. If you have already provided the Practice with your mobile number you will automatically receive text messages from the Practice where appropriate. If you wish to opt out of this please inform the Practice by contacting us on 01636 704378 and speaking to a member of our reception team.
Patients who are on repeat medication can order their monthly prescription in the following ways:
You may call into the surgery for any prescription queries to speak to the prescription clerk between 08.30hrs and 17.00 hrs.
Any patient receiving repeat medication will need to be reviewed by the doctor or nurse at least once a year. Without this review we cannot continue to issue your prescription.
We always have prescriptions ready for collection after two working days. If, however, you have your prescription collected by a chemist, you may need to liaise with the pharmacist to see if any additional time is required on their behalf.
Any repeat prescription requests are dealt with by the Surgery within 48 hours but please allow for weekends and bank holidays. If your prescription goes direct to a chemist of your choice remember to allow an additional day for the chemist to collect and dispense your prescription.
EPS: Electronic Prescribing. Instead of a paper repeat prescription you can sign up at a Pharmacy and your prescription will go direct to the electronically. YOU CONTINUE TO ORDER AS ABOVE.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Current charges are:
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Copyright 2006 - 2019 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's