Abuse Of Staff
The doctors and management value the staff in the surgery and will in no way condone abuse in any form towards them.
Physical abuse will result in police being called and the offender being removed from the list with a recommendation that they are placed on the County Violent Patient List.
Abuse in any other form - aggressiveness or verbal abuse either in the practice or on the telephone - will result in that patient being removed from the practice list.
Our staff deserve respect and we do not believe that they should have to tolerate any abusive behaviour.