A Patient Participation Group is made up of patients and practice staff who communicate at regular intervals to consider ways of making a positive contribution to the services and facilities offered by their practice to patients.
held at the Practice
Our aim as a practice is to keep you healthy and as well as possible. To assist you in doing this the following services are available to you:
Emergency contraception can generally be provided up to five days after unprotected intercourse.
Please make an emergency appointment with either a doctor or nurse if you think you might need emergency contraception.
Remember, the sooner you use emergency contraception the more effective it is, so don’t delay!
Blood tests no longer need to have an allocated appointment. We offer a drop in blood clinic held Monday to Friday between 08.15hrs and 10.30hrs where you just turn up on the day and time of your choice you no longer require a blood form as these requests are all made electronically by the GP. If you do need a blood form then it will be sent to you.
When the clinic cannot be held we will have posters around the surgery well in advance.
Please contact: www.smokefreelifenottinghamshire.co.uk
As a practice we do not contact you with your blood results if they are normal.
If your results are abnormal or the doctor wishes to discuss your results with you, the surgery will contact you.
You can telephone through for your results, should you wish, but please leave at least two weeks to allow for the results to be processed at the Path lab and seen by the doctor. If you do telephone the surgery for your result please ring after 11.00am. Alternatively, it may be easier to register for online access to your record which includes being able to see your test results.
Please be aware, as with all patient information, we cannot disclose your test results to anyone other than you unless specifically authorised by you.
By minor injuries, we mean conditions like:
Certain examinations are not covered by the NHS.
These include medicals for HGV licences, PSV licences, fitness for occupation, travel and sporting activities etc, together with some medical certificates.
All of these services can be arranged via the reception staff who will inform you of the fee involved.
Fees should be paid in advance of collecting forms and certificates.
Should you be referred to the hospital we will ensure that your referral is processed within four working days or arranged on the same day if the doctor feels it is very urgent.
Decisions on your treatment, including the options open to you such as choice of hospital, will be discussed fully with you.
Please inform your doctor if you wish to be referred privately.
If you have any queries regarding your referral after you have seen the doctor, please contact the surgery and ask to speak to your doctor’s medical secretary.
We will try to keep you well informed about our services and changes within the practice by the following means:
- Our Patient Participation Group's quarterly newsletter.
- Through our website.
- Electronic notice boards.
- Posters in the entrance, waiting room and around the surgery.
- Information box on repeat prescriptions.
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